FAQs
Q. Are you and your cleaners insured?
YES we are fully insured, We have employers liability up to £10,000,000 and public liability up to £2,000,000
Q. What kind of services do you provide?
We provide pofessional cleaning services throughout London and the home counties at competitive rates
Q. What areas of London do you cover?
Our carpet and upholstery , end of tenancy cleaning and after builders cleaning services are available in all areas of London
Q. How do I pay for services?
Cash or check after the job has been completed
Q.Do i need to pay the congestion charge, or any other fee?
NO you only pay for the service you get.
Q.How do you charge for End of tenancy cleaning and After builders cleaning?
Our hourly rates are for manhour or per cleaner per hour!You will be given an estimate guide how many hours are needed to clean your property and if for instance we say 12 hours, this is equal to 2 cleaners 6 hours each or 3 cleaners 4 hours each
Q. What stains can you remove from carpet ?
We have got the latest generation technically advanced system which is designed to remove coffee, tea, wine ,alcohol, blood, browning, butter, candle wax, chocolate, cough syrup, raw eggs , food colouring, fruit juice, grass, gravy, grease, ice cream, lily pollen, jam, ketchup, lipstick, mildew, milk, mud, mustard,oils,rust, salt, shoe polish, soot, tar, toothpaste, urine, vomit ,etc
Q. Do you move furniture when cleaning carpet?
Yes we can move furniture on request
Q. How long before I can use the room after the carpet has been cleaned?
It usually takes about an hour before you can use the room, but it could take a bit longer if the carpet has been particularly stained
Q. Can I specify the day for the cleaning?
Yes,you can, and we will make every effort to meet your requirements
Q. What if I need to change my cleaning appointment?
That is not a problem, but please give us 24 hours notice
Q. Do I have to be at home when cleaner comes?
No you do not have to be at home as long as you provide a key for your property and a list of instructions
Q. What hours do your cleaners work?
Our cleaners are available Monday -Sunday 08:00-20:00, Our carpet cleaners and office/commercial cleaners are available 24/7 364 day per year.Please call us to arrange unusual hours.
Q. What if something is damaged when my home is being cleaned?
Although we take extreme care when cleaning your home, sometimes accidents do happen. If breakage or damage occurs as a result of our cleaning we will make every effort to have the item repaired or replaced.
Q. What if I am not satisfied with your cleaning?
If you are not entirely satisfied with the quality of the clean,we will do it again Free of charge
For any further enquires please do not hesitate to call us,Thank you!
freephone 0800 61 26 436 mobile 0778 94 26 358
Mobile 0778 94 26 358
FREE PHONE 0800 61 26 436
Carpet Cleaning London-End of tenancy cleaning London-Carpet Cleaner Lodnon-End of Tenancy Cleaners London-Upholstery Cleaning London-Rug Cleaning London-Sofa Cleaning London
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CLEANER CLEANER LTD.
